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Questions & Answers

Q Are my carpets and blinds insured under building or contents?
A Your carpets and blinds are covered by your buildings insurance.
Q Am I covered for flooding?
A No. For more information, refer to your policy wording.
Q I am going on holidays overseas. Do I need to notify you that my home will be empty?
A If your house will be unoccupied for more that 60 days, you should contact us to continue your cover.
Q Does my contents policy cover items away from my home?
A No. To protect your personal valuables away from home, you need to take out a valuables cover. Please contact your QBE office or your broker for more information
Q My financier has asked for a Certificate of Currency. What is this?
A Certificate of Currency is a document that states that your financier has an interest in your building. Please contact your QBE office or your broker for more information
Q Is removal of debris covered?
A Yes, providing your Sum Insured is adequate, you are covered for debris removal if we need to repair, replace or rebuild your home.
Q Is cyclone covered?
A It is covered in PNG and Solomon Islands. You can obtain cyclone insurance in Fiji and Vanuatu if you provide an Engineers' Certificate confirming that the building complies with the cyclone standard.


 


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