| Q | Are my carpets and blinds insured under building or contents? |
| A | Your carpets and blinds are covered by your buildings insurance. |
| Q | Am I covered for flooding? |
| A | No. For more information, refer to your policy wording. |
| Q | I am going on holidays overseas. Do I need to notify you that my home will be empty? |
| A | If your house will be unoccupied for more that 60 days, you should contact us to continue your cover. |
| Q | Does my contents policy cover items away from my home? |
| A | No. To protect your personal valuables away from home, you need to take out a valuables cover. Please contact your QBE office or your broker for more information |
| Q | My financier has asked for a Certificate of Currency. What is this? |
| A | Certificate of Currency is a document that states that your financier has an interest in your building. Please contact your QBE office or your broker for more information |
| Q | Is removal of debris covered? |
| A | Yes, providing your Sum Insured is adequate, you are covered for debris removal if we need to repair, replace or rebuild your home. |
| Q | Is cyclone covered? |
| A | It is covered in PNG and Solomon Islands. You can obtain cyclone insurance in Fiji and Vanuatu if you provide an Engineers' Certificate confirming that the building complies with the cyclone standard. |